At HomeLink Healthcare we are meticulous about quality assurance, it’s essential when you provide clinical care services to NHS patients in their homes. However, our focus on standards goes beyond those required by the CQC (Care Quality...

It’s important to take the time to mark achievements. Today at HomeLink Healthcare (HLHC), we’re proud to celebrate a significant landmark with one of our co-created services: saving over 10,000 bed days for the Norfolk and Norwich University...

While Covid-19 has thrown much of society into disarray and caused monumental damage to hospitals, healthcare workers and their patients - in healthcare, there have been some positive changes. One of these is in the altered attitudes toward...

Covid-19 sent shock waves through Britain’s national health service, exposing fragilities, underlining insecurities, and pushing many hospitals to the brink. The pandemic has both exacerbated existing issues and added fresh challenges.

Even before coronavirus swept through the UK, the NHS was struggling. Overwhelmed hospital capacities, protracted A&E waits and staff shortages signalled a looming crisis. The NHS was rapidly mobilised in response. Non-urgent care was scaled back, elective surgeries were cancelled. Infection control measures added to mounting capacity challenges: fewer beds spaced further apart.

The NHS will face the winter peak in demand with around 5500 fewer beds than last year, the Health Service Journal reported earlier this month. Covid-19 precautions are behind much of the decline in numbers, for example infection control measures...

Covid-19 Home Testing Service Improves Capacity, Accessibility and Patient Flow. This case study looks at how an urgent need for addition home testing for Covid-19 was addressed by HomeLink Healthcare, working in partnership with Norfolk and...

Every year on the 14th October – Allied Health Professionals (AHPs) come together to celebrate being part of the AHP family. It is a social movement that enables AHPs from different backgrounds and organisations to collaborate within and outside of...

Unfortunately, this is not only a phrase used in the TV series Game of Thrones, it is an often misused call to arms for the NHS as the dark nights start to draw in. However, this year whilst we don’t expect to have to deal with White Walkers and...

We understand the importance of protecting our IT systems from cyber-attack and are committed to securing our systems in line with the National Cyber Security Centre’s guidelines. We have taken steps to guard against the most common cyber-security...

Every day we are bombarded with myriad choices. A quick visit to a coffee shop, and we are faced with tens of alternatives about how we would we like our favourite beverage: are you drinking in or taking out , small, medium, large, with or without...

Norfolk and Norwich University Hospitals and HomeLink Healthcare are delighted that NNUH at Home is a finalist in the prestigious HSJ Partnership Awards, in the Best Healthcare Provider with NHS category. NNUH at Home provides a Virtual Ward and...

I hear all too often that it takes some organisations weeks, in some cases over a month, to prepare accurate management information reports and that usually boils down to the lack of trust in the data that is made available this purpose. Typically,...

Patients are spending unnecessary nights in a hospital bed because of delays in services which would provide their care at home or in another setting. NHS Hospital Trusts have been working hard with their community partners to improve the...

Despite plastics being a part of our lives for decades, it only feels as though we have woken up to the damage that we may have caused by its forever proliferating use, the environmental equivalent to the headache from the night before. To me, I...

HomeLink Healthcare has been providing clinical care in the home with Norfolk and Norwich University Hospitals NHS Foundation Trust since January 2019, to release in-patient bed capacity and improve patient choice. The two organisations have...

I love working in the community – my early career was spent looking after people at home and my belief is that is where people should be unless they are really sick. It’s always been a bit of a dilemma – Are people better off as patients on a...

So here we are again! Having been one of the founders of Medihome, back in 2003, I am very proud that, with some of the successful team that set Medihome up, we have done it again. Our new, much improved, service is called HomeLink Healthcare,...

Recovery at home is a popular choice for many patients and clinicians. Recently HomeLink Healthcare provided care at home for a patient recovering from emergency surgery who required daily intravenous antibiotics for six weeks. Faced with an...

HomeLink Healthcare is offering choice to patients from private hospitals and private wards in London by providing them with some of their treatment at home. Many people stay in hospital to receive treatment that can be provided safely in their own...

IntroductionHomeLink Healthcare has been working with the NHS to help deliver and evaluate Early Supported Discharge and Virtual Ward services. These services, designed to improve patient flow, provide care at home for patients who would otherwise...

Within its first four months a new service, NNUH at Home, which prevents patients having to stay in the hospital any longer than necessary, has saved the Norfolk and Norwich University Hospital (NNUH) 365 bed days. Patients often have to remain in...

When someone close to us needs our care we want to do the best we can to help, so we: try to think of all the ways we can look after them and put our energy into helping them HOWEVER: because we are busy thinking about someone else’s needs, we...

Understanding Anxiety What is it? Anxiety is a normal human reaction in times of danger and stress. It affects all of us at different times and in different ways. It can be felt through our thoughts, feelings and physical sensations in the body....

The NHS Long Term Plan recommends that ‘care will increasingly be delivered in people’s homes or somewhere convenient, freeing up space in hospitals for those who need it’. A new purchasing framework created by NHS Shared Business Services is...

We understand that winter bed pressure is now an all year-round concern and that many organisations are seeking alternatives to adding escalation beds or cancelling electives. Early Supported Discharge and Admission Avoidance are two practical ways...